Posts By
Judy Bodenhamer

Judy Bodenhamer is the founder and managing director of the Client Engagement Group (CEG), an advisory firm committed to inspiring professionals to think differently about the value of client relationships. She works with businesses and professionals to accelerate client engagement, achieve greater business development success, and deliver exceptional results. Learn more at www.clienteg.com

Why Every Accounting Firm Needs a Client Experience Strategy

By Judy Bodenhamer / May 5, 2025

And why “good service” isn’t going to cut it anymore In an industry where technical accuracy and trust are non-negotiables, accounting firms are finding it harder than ever to stand out. Most offer solid compliance. Many promise great service. So why are so many firms still losing clients or struggling…

Business Development: Retain Women Leaders By Helping Them Find Their Superpower!

By Judy Bodenhamer / May 19, 2023

Women comprise about half of all staff in CPA firms. Yet, less than one-quarter of partners in firms are women. Why? It often comes down to business development. They progress to the level where they need to develop business and stop for a multitude of reasons. In today’s competitive staffing…

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Featured: Season 9 Episode 4

Beyond the Database: Building a CRM That Fuels Business Development

Nikki Burgeson | UHY-US

In this episode, Chris Camara speaks with Nikki Burgeson about the critical role of CRM systems in business development, particularly within professional services.