AAM High Webinar: Discover the Benefits of Live ChatRegister
November 29 @ 1:00 pm - 2:15 pm EST
Do you want to turn more website visitors into customers? Live Chat can help you get 6x MORE engagement from your website visitors – and turn them from browsers to hot leads in just a short conversation. Moneypenny’s Head of Business Development, Stephanie Vaughan-Jones, will show you everything you need to know.
You will learn:
- The amazing amount of detail visitors give you – with real examples
- How agents work with bots to answer routine customer questions and give VIP service
- Just how easy it is to set up and run on your website
- …and much more!
First recruited as a receptionist in 2009, Stephanie’s can-do attitude and dedication to best serving her clients saw her move swiftly towards a role in Moneypenny’s sector sales team. From there, given her continued success in the pursuit of new industries, Stephanie was soon invited to join Moneypenny US in Atlanta, heading up its business development team.
It’s thanks to Stephanie’s passion for business development and strategic partnerships that Moneypenny’s market share in the US is growing. Her understanding of what makes the business unique – professional and experienced receptionists working in a happy and engaging environment on behalf of clients and their customers – ensures service delivery continues to honor brand values.
There’s no question that Stephanie’s in-depth knowledge of a wide range of sectors, along with her first-hand experience as a receptionist, have fully equipped her to accurately assess the needs of clients and provide them with tailored communication solutions – an ability she deems the most rewarding part of her role: “To transform a client’s pain points into a complete, one-stop solution is an absolute pleasure.”