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SUMMARY:AAM High! Webinar: The CX Advantage: How Client Experience Powers Performance and Profitability
DESCRIPTION:Client experience is no longer a soft skill. It is a measurable business driver. This session explores how firms that intentionally design and deliver exceptional client experiences achieve stronger client retention\, deeper relationships\, increased revenue\, and greater profitability. Participants will learn the key components of a successful CX strategy\, discover how to connect client experience initiatives to business outcomes\, and gain practical insights for creating meaningful experiences that differentiate their organization and drive long-term growth. \nSpeaker\n \nJen Hertzig \nJen Hertzig is a Principal at Pinion leading Brand and Client Experience. She helps drive firm growth by connecting client insights\, experience strategy\, and brand development to create stronger client relationships\, increase retention\, and deliver measurable business impact \n 
URL:https://accountingmarketing.org/event/aam-high-webinar-the-cx-advantage-how-client-experience-powers-performance-and-profitability/
CATEGORIES:AAM High Webinar
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DTSTART;TZID=America/Kentucky/Louisville:20260916T130000
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UID:11179-1789563600-1789566300@accountingmarketing.org
SUMMARY:Celebrating Our Members: Wins\, Challenges & Lessons Learned
DESCRIPTION:September 16\, 2026 at 1:00 – 1:45 pm Eastern Time (US & Canada) \nJoin us during Member Appreciation Week for a candid conversation about the wins\, challenges and lessons shaping accounting growth professionals in 2026. \nAAM’s 2026 Business Developer of the Year and Hall of Fame Inductee will share perspectives from their own careers and experiences\, including what’s working\, what’s challenging them and what they’ve learned along the way. \nThen\, we’ll open up the conversation to you. Come ready to share what’s happening in your world\, hear how your peers are navigating similar challenges and exchange ideas you can take back to your firm. \nThis informal\, interactive event gives members an opportunity to learn from one another while celebrating the community that makes AAM special. \n  \nSpeakers \n\nMelissa Lingo\, Business Development Manager\, James Moore & Co. \n2026 Business Developer of the Year \nMelissa Lingo has built a career around one simple passion: bringing great people and great opportunities together. As Business Development Manager at James Moore & Co.\, she pairs 25 years of sales and business development experience with contagious energy\, curiosity and a love for the construction industry. Named AAM’s 2026 Business Developer of the Year\, Melissa knows relationships matter—and as a certified sommelier\, she also knows the best ones\, like great wine\, only get better with time. \n 
URL:https://accountingmarketing.org/event/11179/
CATEGORIES:AAM High Webinar
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